Automater
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Contact · A person reads every message

Talk to us.

Two doors, one small team. Evaluating Automater? Write to the founder and get a reply by email. Already running it? Support lives in your account, so every thread stays in one place.

I'm evaluating Automater

Ask the founder.

Pricing, team seats, a tool we should read, a feature you are missing. It goes to a person, not a queue, and you get a reply by email.

Replies by email, Monday to Friday, 8AM to 8PM ET.

I'm a customer

Get help fast.

Support runs from your account, so what you sent, what we answered and what is still open stay in one thread.

  1. Check the changelog first. The fix may already be in the latest build: what changed, and Download the current Lite.
  2. Open a ticket from your account. Sign in, choose Support, start a conversation. Replies land in the same thread.
  3. No account? Lite never needed one. Email hello@automater.ai with the details below and a person replies.
Sign in and open a ticketEmail support

What to include

  • Your OS and Lite version, and whether auto-update is on.
  • Which AI tool or CLI you were in, and what you expected to see.
  • Your support ID. In Lite: Settings → Diagnostics & recovery → Copy support ID. It is the app's anonymous install id and carries none of your content.
  • If an agent looked stuck: whether Lite's Needs You flag showed, and which app it named.

Contact information

Or reach us directly.

Same people on every channel.

Office
2248 Broadway, Suite 1271
New York, NY 10024
Hours
24/7 AI operators · humans reply Monday to Friday, 8AM to 8PM ET.

Before you write

Most answers are already published.

Lite is free: Download it, and Upgrade to PRO when you want the controls.